Returns
Our Commitment
At Meshira, we are dedicated to delivering a high level of customer service to ensure your complete satisfaction. Every item undergoes a thorough quality check before it is shipped. However, in the rare case that a product arrives damaged, defective, or different from what you ordered, you may return the item unused, in its original packaging, with all tags intact, within 48 hours of delivery for a refund or exchange.
Please Note:
- Slight variations in color may occur between the product images on our website and the actual item received.
- Items embellished with sequins, beads, or other delicate elements may shed or come loose despite careful handling.
- Certain fabrics may bleed color or shrink due to their natural properties.
- Return requests must be initiated within 48 hours of delivery.
- We do not offer any guarantees on our products.
Simply email us at info@meshira.in with the following details:
- Your full name
- Contact number
- Order number (again in the body for clarity)
- Barcode number(s) of the item(s) to be returned
- Clear photographs of the product(s)
- Reason for return Once we receive your email, we will send you the shipping details for the return.
- Ensure items are packed neatly in their original condition with all labels, packaging, and accessories intact.
- Include a copy of the original invoice in the package.
- Follow the shipping instructions provided in our return email.
Refunds will be processed only if:
- Items are received in unused and original condition.
- The return request is made within 48 hours of delivery.
- No modifications or alterations have been made to the product.
- The return is approved at the sole discretion of Meshira's management.
If your return is approved:
- A refund will be issued to your original method of payment within 4 working days.
- Alternatively, you may choose to keep the refund as store credit (valid for 2 months) or exchange for another item of the same or higher value (by paying the difference).
The cost of return shipping will be borne by the customer.